Clearing the Browser Cache
Franck Grosset-Janin
Last Update há um ano
A recommendation when you are experiencing issues with the virtual portal is to clear the browser’s cache.
Using Chrome browser log out from the portal first.
1. Open the Inspect option using one of these three options:
a. Right click on the page and select inspect.
b. Press F12
c. Pressing Ctrl + Shift + i.
2. A window will open in your browser. Right click on the refresh button, found to the
left of the URL bar.
3. Select Empty Cache and Hard Reload.
4. Close the Inspect Window by clicking on the X in the top right corner of the Inspect
Window.
5. Log in again on the portal
